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Terms of use

Who can use the platform, how reviews are written and how we protect your data.

Welcome to Taste & Rate, the first platform in Bosnia and Herzegovina dedicated to reviews of tourism, food and local products. By using our platform you agree to these Terms of use. Please read them carefully before you start using the site or writing reviews.

How can I contact the Taste & Rate team?

If you have any questions, concerns or suggestions, contact us at:
📧 tasteandrate11@gmail.com

Who can use the platform?

The platform can be used by anyone aged 18 or over.

Rules for writing reviews

Taste & Rate is built on honest, authentic experiences. Every published review must meet the following conditions:

A review must be based on real experience

Write only about places, products or services you have personally visited or used. Invented or copied reviews are not allowed.

Content must be polite and constructive

Reviews containing insults, threats, hate speech, discrimination on any grounds or deliberate defamation of any person or business are not allowed.

Impersonation is forbidden

You may not write reviews on behalf of someone else, create fake profiles or review your own business.

Conflicts of interest and paid reviews are forbidden

Users who are employees or owners of, or have a business relationship with, the place being rated may not review it. Any paid or compensated review must be clearly labelled.

No promotion or advertising

Reviews are not a place for advertising, spam or promoting competing platforms. Such content will be removed without warning.

Intellectual property

By publishing a review, photo or other content on Taste & Rate, you give the platform a non-exclusive right to use that content to promote the platform and the places featured (on the site, social media and newsletter). Copyright remains yours.

Copying, publishing or using content from this platform without written permission is forbidden. To request permission, write to tasteandrate11@gmail.com.

Privacy

Taste & Rate respects its users’ privacy. Your personal data is collected only for the platform to work and will not be shared with third parties without your consent. For more information, see our Privacy Policy.

Content moderation

Our team reserves the right to remove, without notice, any content that:
— breaks these Terms,
— contains inaccurate or misleading information,
— harms the reputation of the platform or third parties.

Users whose content is removed repeatedly may be permanently excluded from the platform.

Platform liability

Taste & Rate publishes users’ reviews and opinions in good faith. The platform does not guarantee the accuracy of every published review and is not liable for any damage arising from information published by users.

All reviews by the Taste & Rate editorial team reflect an honest and impartial opinion, regardless of any business relationship with the place being rated.

Reporting a breach

If you notice a review or content that breaks these Terms, please report it to us. Every report is reviewed within 5 working days.

Contact for reports and all enquiries:
📧 tasteandrate11@gmail.com

Please put “Content report” or “Enquiry: Terms of use” in the email subject.

Changes to the terms

Taste & Rate reserves the right to change these Terms at any time. Users will be notified of significant changes through a notice on the site. Continuing to use the platform after changes means you accept the new terms.

Contact

For any questions, suggestions, partnerships or complaints, contact us:

📧 tasteandrate11@gmail.com

We reply within 2 working days.